Booking Policy
Confirmation
A booking is confirmed once Vita sends a confirmation message via WhatsApp.
Payment
Payment is made at the end of the tour in cash (USD or VND) or via bank transfer. No upfront payment required for standard tours.
Cancellation
Please give at least 24 hours notice if you need to cancel. For custom or full-day tours, 48 hours notice is appreciated.
Weather
If a tour needs to be cancelled due to severe weather, Vita will offer a reschedule or full refund.
Group size
All tours are private with a maximum of 6 guests unless otherwise agreed in advance.